I am a passionate Asset Management and Change Management professional. I have delivered training to thousands of people around the world on these topics and simplified how they adopt and make the most out of Asset Management to get the most value for their organizations. I assist organisations in developing their Asset Management Systems, assist them in their preparation for ISO Certification and coach organisations in how to deliver value through understanding their culture, leadership, and management. I am an Australian representative on the ISO55001 (International Standard for Asset Management) I am the Technical Manager for the Certified Asset Management Assessor (CAMA) exam and the Global Certification Scheme (managed by the World Partners in Asset Management). I am a Technical Lead in the Asset Management Body of Knowledge (AMboK) Team with the Asset Management Council of Australia. I am a project lead in the Global Forum of Maintenance and Asset Management (GFMAM)
Episodes
Monday Nov 05, 2018
Apathy, Empathy and Sympathy
Monday Nov 05, 2018
Monday Nov 05, 2018
As Change practitioners, we are continually seeking to improve ourselves and influence an outcome. When we are with people the exchange of information varies between frustration, knowledge, innovation, and value.
We, humans, tend to talk about ourselves (even when we don't intend to). By understanding Apathy, Empathy and Sympathy when we engage and listen to others, we are forearming ourselves against becoming dragged into the problems we are trying to resolve. Being mindful of these perspectives actually helps those we are engaging with, as much as we are trying to help ourselves...
We have collected our learnings from the field and shared them for likeminded people working in Change, Asset Management and Management Systems. We hope that you will gain insights from our experiences. Each podcast is conveyed through the eyes of the person sharing the experience, not just an academic account of what occurred. These are real-life experiences and approaches.
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.